Welcome to HudHudTrip, your trusted platform for booking flights and hotels. By booking with us or using our website, apps, and APIs, you agree to be bound by these Terms and Conditions, as well as any additional terms and conditions imposed by our Suppliers applicable to your booking, travel arrangements, or use of our website content. Please read these terms carefully.
Acceptance of Terms
By proceeding with a booking or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions on behalf of yourself and any individuals you represent. You warrant that you are of sufficient legal age to use our services and website and can create binding legal obligations. You are responsible for informing all other travelers covered by your booking of these Terms and Conditions.
Payment
You must provide accurate billing details. Inaccurate or incomplete information may lead to delays or cancellation of your booking. We reserve the right to verify payments and request supporting documentation to prevent fraud. You agree to pay all amounts due for your booking. By providing your payment information, you authorize HudHudTrip to debit the total amount of your booking, including any applicable taxes and fees.
Changes to Bookings
Where a change to your travel arrangements is permitted and possible, our standard service fees will apply in addition to any charges imposed by the Supplier. You can contact us via Chat bot, the phone number and WhatsApp listed on the website and our support form or email us at [email protected] or review the section of www.HudHudTrip.com for details on how to request changes. All requested changes are subject to availability and the final approval of the relevant Supplier, who may have their own rules and restrictions regarding modifications. Many Suppliers and airlines do not allow name changes; any attempt to make such a change may be treated as a cancellation with applicable fees. Flights must be taken in the sequence they appear on your ticket or e-ticket confirmation. If you plan not to take a flight as booked, contact the airline as soon as possible to discuss your options. Failure to utilize flights in the sequence specified on your ticket or e-ticket confirmation may lead to the airline automatically canceling the remaining flights in your itinerary without refund, in accordance with airline policies. HudHudTrip Administration fees for changes are USD 40 per passenger for flights or hotels. Please refer to the policy section on our website for information regarding HudHudTrip's policies on post-booking service requests such as changes and cancellations.
Cancellations and Refunds
If you cancel your booking, you may be entitled to a partial refund, subject to the cancellation terms and conditions of the relevant Supplier(s) and our standard fees. Our standard fees, as outlined on your receipt or booking confirmation, will apply in addition to any Supplier cancellation charges. Refunds will only be processed upon receipt of any required original vouchers and after we have received the funds back from the Supplier. Please retain any relevant documentation or evidence related to your complaint. Deposits are non-refundable for cancellations made before the balance due date. If your cancellation is covered by your travel insurance policy, you may be able to reclaim charges through your insurer. Partially used flight tickets are non-refundable, and we are not responsible for a Supplier's failure to provide a refund. HudHudTrip Administration fees for refunds are USD 50 per passenger for flights or hotels. The refund will be processed within 3 to 4 weeks, subject to the receipt of funds from the supplier. Please refer to the policy section on our website for information regarding HudHudTrip's policies on post-booking service requests such as changes and cancellations.
Important Notice Regarding Airline Reservations
If you arrive at the airline check-in counter with a confirmed ticket and the airline has no record of your reservation, do not leave the counter. First, check your ticket; if the status shows "OK" for the flight, airline policies typically require them to accommodate you. If accommodation is not possible, they must either find a substitute flight or provide denied boarding compensation. If necessary, request to speak to a supervisor.
Travel Documents and Requirements
It is your responsibility to ensure the accuracy of all details on your travel documents and to immediately notify us of any errors or discrepancies. Travel documents are valuable and should be safeguarded. Replacement may not always be possible in case of loss, theft, or damage. You are responsible for fulfilling all passport, visa, and other immigration requirements for your itinerary. Confirm these requirements with the relevant embassies and/or consulates. Failure to provide accurate information may result in denied boarding, visa issues, or other travel disruptions for which HudHudTrip will not be held liable. We are not responsible if you are unable to travel due to non-compliance with such requirements. If traveling on a special student/youth/teacher ticket, you must carry a valid International Student I.D., International Youth I.D., or International Teacher I.D. card and verify this with our travel expert.
Local Taxes and Health Guidelines
Some destination-specific taxes (e.g., airport departure fees, local hotel taxes) may not be included in your booking and must be paid directly upon arrival. Travelers are advised to consult a medical professional regarding necessary vaccinations, health precautions, and travel insurance before departure. HudHuHudHudTrip is not responsible for informing you about or collecting these local taxes.
Promotional Offers
Promotional codes and discounts are subject to specific conditions and may be withdrawn at any time without notice. Offers cannot be combined unless explicitly stated.
Limitation of Liability
While we strive for accuracy, HudHudTrip does not guarantee uninterrupted access or error-free content. We are not liable for losses caused by third-party services, system failures, or customer error. Our liability is limited to the value of the affected booking. HudHudTrip shall not be liable for any failure to perform its obligations where such failure is a result of causes beyond its reasonable control, including, without limitation, acts of God, war, terrorism, riots, civil disturbances, governmental actions, epidemics, pandemics, fire, floods, earthquakes, strikes, lockouts, or other labor disputes, technical failures, or interruptions of internet or telecommunications services.
User Conduct
You agree not to misuse our platform for fraudulent or unlawful purposes, make speculative or false bookings, or interfere with the website's security, operation, or performance.
Copyright and Use
All content on HudHudTrip is owned by us or our licensors and may not be copied, distributed, or used commercially without permission.
Complaints
If you encounter any issues during your travel, immediately inform the relevant Supplier (e.g., your hotel). If they cannot resolve the problem, contact us immediately in the United Arab Emirates via the office where you made your arrangements or via Chat bot, the phone number and WhatsApp listed on the website and our support form or email us at [email protected] or through www.HudHudTrip.com. Failure to contact us promptly may limit our ability to investigate and rectify the issue and may affect your rights under this agreement. Please retain any relevant documentation or evidence related to your complaint. We are a member of the Better Business Bureau.
Security and Privacy
Our website uses SSL encryption to protect your personal and payment information. For detailed information, please refer to our Privacy Policy.
Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.
Modifications
HudHudTrip reserves the right to update these Terms and Conditions at any time. We encourage you to review these Terms and Conditions periodically for any updates. Your continued use of our platform following the posting of changes will mean that you accept and agree to the revised Terms and Conditions. Thank you for choosing HudHudTrip. We hope you have a pleasant travel experience.