Flight Cancellation Policy
Cancellation Deadlines: Please refer to your specific flight booking confirmation for the applicable cancellation deadlines, as these vary significantly by airline (our Supplier) and fare type. Refund Eligibility: Refunds for flight cancellations, if applicable, are strictly subject to the cancellation terms and conditions of your specific flight booking and the policies of the relevant airline(s), as detailed in your booking confirmation and our Terms and Conditions. HudHudTrip Administration fees for flight refunds (USD 50 per passenger) will be applied to any eligible refund amount. The refund will be processed within 3 to 4 weeks, subject to the receipt of funds from the airline. Cancellation Penalties: Many flight bookings, especially discounted fares, are non-refundable or may incur substantial cancellation penalties imposed by the airline. These details will be clearly outlined in your booking confirmation and are governed by the airline's fare rules.
Flight Change Policy
Change Requests: If you need to request changes to your flight booking (e.g., date, time), please contact our customer support team as soon as possible via Chat bot, the phone number and WhatsApp listed on the website and our support form or email us at [email protected]. When you contact our customer support team regarding changes, we will make reasonable efforts to respond to your inquiry as quickly as possible.
Change Penalties: Changes to flight bookings will likely incur penalties imposed by the airline, in addition to HudHudTrip Administration fees for flight changes (USD 40 per passenger). Airline change fees can be significant and vary based on the fare type, the time before departure, and the specific airline. Details of applicable charges will be provided upon your request.
Availability: All flight change requests are subject to availability in the desired new flight and the terms and conditions of your original ticket, as determined by the airline. We will make reasonable efforts to assist with your request. Please be aware that name changes on flight tickets are often treated as cancellations by airlines, potentially resulting in the loss of the original ticket value and requiring a new booking at current fares.
No-Show Flight Policies
The "no-show" policy for flights outlines the rules and potential charges for passengers who fail to board a flight for which they have a confirmed reservation. These policies are entirely dictated by the airlines (our Suppliers).
Definition of No-Show: A passenger is considered a no-show if they do not present themselves for boarding on their confirmed flight.
No-Show Charges: Airlines typically do not provide refunds for passengers classified as no-shows. The unused seat represents a financial loss for the airline, and most fare rules stipulate the forfeiture of the ticket value.
Notification of No-Show: It is generally required that passengers notify the airline directly in advance if they are unable to travel. Failure to provide timely notification may result in the complete forfeiture of the ticket's value, including any potential refund eligibility.
Refund Policies: Tickets for passengers who are no-shows are almost always non-refundable, as per standard airline policies (Fare Rules).
Connection Flights: Missing the first flight segment (no-show) on an itinerary with connecting flights almost always leads to the automatic cancellation of the subsequent flights by the airline. Passengers should consult the specific airline's policy on missed connections.
Prepaid Services: Refunds for prepaid ancillary services (e.g., seat selection, baggage) are not guaranteed in the event of a no-show and are strictly subject to the airline's policies.
Notice: For specific details regarding the no-show policy applicable to your flight booking, please carefully review the airline's fare rules associated with your ticket or contact our customer support team via Chat bot, the phone number and WhatsApp listed on the website and our support form or email us at [email protected]
Correcting Name or ID Information in a Flight Booking
The ability to correct name or ID information in a flight booking is strictly governed by the specific policies of the airline (our Supplier). These policies vary significantly, and fees will almost always apply.
Airline Policies: Each airline has its own specific rules regarding name changes or corrections. Fees, restrictions (including whether changes are even permitted), and the required procedures can vary greatly.
Time Constraints: Corrections are generally easier to process if requested well in advance of the scheduled departure date. Airlines may not permit any changes close to the departure time or after online check-in.
Provide Documentation: You will be required to provide supporting documentation, such as a government-issued ID, passport, or other legal documents, to verify the correct information.
Name Change vs. Correction: Minor corrections (e.g., a misspelled letter) might be permitted with a fee, while significant name changes are often treated as a cancellation requiring a new ticket purchase at the current fare.
Ticket Class Restrictions: Certain ticket classes or fare types, particularly heavily discounted ones, often have strict policies prohibiting any name changes or corrections.
Non-Transferable Tickets: Many airline tickets are non-transferable and do not allow any changes to the passenger’s name.
How to Request to Correct Name and Any ID Information
Contact our customer support team: For any requests to correct name or ID information on your flight booking, please reach out to our dedicated customer support team as soon as possible via Chat bot, our support form or email us at [email protected]
Provide booking details: To expedite the process, please have your booking reference, the incorrect information, the correct information (exactly as it appears on the passenger's ID), and any relevant ID documents readily available when contacting us.
Please be aware that HudHudTrip will apply an administration fee of USD 40 per passenger for flight changes, which includes name corrections were permitted by the airline. Be prepared for potentially significant additional fees levied directly by the airline. The possibility of a successful name correction depends entirely on the airline's specific policies. If you have any questions or require further clarification, please do not hesitate to contact our customer support team via Chat bot, our support form or email us at [email protected]